Ellsworth Eagle AI Chatbot Program

Friday, June 13, 2025

Dear Brockport Faculty and Staff,

I am reaching out to let you know about an exciting behaviorally smart SMS chatbot program we are implementing this year to help with our efforts to maintain connections with students, increase persistence, and retain them. We have partnered with EdSights for this program, and here is a quick video overview about them.

EdSights has built a chatbot that will interact with our students via text message and will be named after our mascot, Ellsworth Eagle. The chatbot will check in with our students about their experience at Brockport and will provide them with resources for any struggles they might face. In addition, just like “Siri” or “Alexa,” Ellsworth Eagle can answer students’ questions across a broad range of campus topics specific to SUNY Brockport

We are bringing Ellsworth Eagle to life as a chatbot as a way for us to provide additional support to students and meet them where they are by answering their questions and communicate important information in a more intentional and timely manner. It is also great for Ellsworth to hear student feedback and create a virtual community.

Ellsworth Eagle will send an introductory text message to students on June 18, 2025. If you receive any questions from students about the chatbot, feel free to forward the questions to askellsworth@brockport.edu.