Professional Development Webinar

Servant Leadership in Healthcare: Transforming Patient Care and Teams Through Compassion and Collaboration

Date: Wednesday March 5, 2025
Time: 12:00 pm – 1:00 pm (Eastern)

This complimentary virtual learning opportunity requires registration.

Register

Registration Deadline is Tuesday, March 4, 2025 at 5pm EST.

Program Description

This engaging webinar explores the transformative power of servant leadership in healthcare, with a dual focus on enhancing patient care and fostering organizational and team success. This session highlights how servant leadership principles—empathy, collaboration, and empowerment—can elevate care delivery and inspire effective team dynamics. Through real-world examples, interactive discussions, and actionable tools, participants will gain the skills to lead with compassion, improve outcomes, and create a culture of trust and excellence in healthcare settings.

Learning Objectives

Participants will:

1. Be able to define servant leadership and explain its core principles, focusing on how it enhances patient care and fosters effective team and organizational leadership in healthcare settings.
2. Learn actionable strategies to use empathy, active listening, and compassion to improve patient trust, engagement, and overall care experiences.
3. Gain practical tools to empower healthcare teams, foster collaboration, and create a culture of trust, recognition, and innovation that aligns with organizational goals.

Speaker

Dr. Beth Collier is adjunct faculty at MGH Institute of Health Professions and Founder of the Community of Lifelong Learning and Innovation. Dr. Collier is a board-certified clinical specialist in Orthopedic Physical Therapy and is a Fellow of the American Academy of Orthopedic Manual Physical Therapy. Dr. Collier has served in several local and national professional leadership roles, such as the Vice President of APTA- Georgia and a Director of the Academy of Orthopaedic Physical Therapy (AOPT). She was awarded the APTA Georgia Emerging Leader award in 2018 and The R. M. Barney Poole Leadership Academy Award for Outstanding Leadership in 2019. Dr. Collier’s research agenda includes exploring leadership development in entry-level and post-professional physical therapy education and the influence of leadership behaviors and organizational culture on clinical outcomes. She has presented her research nationally and internationally. Dr. Collier obtained her Doctor of Physical Therapy from Georgia State University and EdD in Interdisciplinary Leadership from Creighton University.

References

1. Braithwaite, J., Herkes, J., Ludlow, K., Testa, L., & Lamprell, G. (2017). Association between organizational and workplace cultures, and patient outcomes: Systematic review. BMJ Open, 7. https://doi.org/10.1136/bmjopen-2017-017708
2. Demeke GW, Engen ML, Markos S. (2024). Servant leadership in the healthcare literature: A systematic review. J Healthc Leadersh, 16:1-14. https://doi.org/10.2147/JHL.S440160
3. Felix J. (2023). Servant Leadership in Healthcare: A pilot study. J of Business Studies Quarterly. 12(4):1-13.
4. Kuluski, K., Reid, R. J., Baker, G. R. (2021). Applying the principles of adaptive leadership to person-centered care for people with complex care needs: Considerations for care providers, patients, caregiver, and organizations. Health Expect, 24(2), 175-181. https://doi.org/10.1111/hex.13174
5. Smith K, Bhavsar M. (2021). A new era of health leadership. Healthc Manage Forum. 34(6): 332-335. https://doi.org/10.1177/08404704211040817