Student Consumer Disclosure Requirement Policy

Policy Statement

The Higher Education Opportunity Act (HEOA) requires colleges and universities to disclose information about various aspects of their institutions. Information to disclose includes: academic program and costs, student life and safety, transfer credit policies, accreditation status, faculty qualifications, student outcomes and financial aid information, voter registration, and contact information for filing complaints with the University’s state approval agency and any other relevant state official or agency that would handle a student’s complaint.

Purpose/Scope

Federal regulations require that institutions provide a list of consumer information, disclosures, statistics, and other information and reports to current and prospective students.

Applicability

This policy applies to students, faculty, and staff.

Definitions

There are no definitions for this policy at this time.

Policy Procedures

The HEOA of 2008 contains numerous federal reporting and disclosure requirements for information from various administrative areas of higher education institutions; this information must be distributed to students annually.

In order to make this information readily available, SUNY Brockport created the HEA Consumer Student Information webpage to provide quick access to this data; this webpage is reviewed and updated annually.

Students who wish to file a complaint regarding their higher education experience may do so by contacting any of the following offices (electronic links provided):

SUNY Central Administration – Student Concerns
State University Plaza
Albany, NY 12246

NYS Education Department – Filing a Complaint
Office of College and University Evaluation
Education Building
89 Washington Avenue
Albany, NY 12234

Middle States Commission on Higher Education (MSCHE) - Complaints

U.S. Department of Education (DOE) Federal Student Aid – File a Complaint

Links to Related Procedures and Information

HEA Consumer Student Information

Middle States Commission on Higher Education (MSCHE) - Complaints

NYS Education Department – Filing a Complaint

SUNY Central Administration – Student Concerns

U.S. Department of Education (DOE) Federal Student Aid – File a Complaint

Contact Information

Financial Aid Office email or (585) 395-2501

History (in descending order)

Approval

This policy was approved by President’s Cabinet on 2025-05-28