Emergency Response Guide

How to respond if an active shooter is in your vicinity:

Do not sound the fire alarm. A fire alarm would signal the occupants to evacuate the building and thus place them in potential harm as they attempted to exit.

Run: If a clear escape path is available, the best option is to evacuate the area immediately. Individuals should:

• Have an escape route and be aware of alternate exits.
• Evacuate regardless of whether others agree to follow.
• Leave belongings behind.
• Help others escape, if able.
• Warn others from entering an area where the active shooter may be.
• Keep hands visible to law enforcement upon encountering them and follow their instructions.

Hide: If evacuation is not possible, find a secure place to hide. This involves getting out of the shooter’s view, locking and barricading doors, silencing cell phones, turning off lights, and remaining quiet.

Your hiding place should:

• Be out of the suspect’s view.
• Provide concealment and protection if shots are fired in your direction (i.e., a room with a closed and locked door if possible).

Actions you should take when hiding:

• Lock the door, if possible.
• Barricade the door with whatever is available – heavy furniture, door wedges, file cabinets, etc.
• Close windows, shades and curtains.
• Cover any windows or openings that have a direct line of sight into the hallway.
• Line everyone up away from doors and windows. Use the same wall as the door if possible.
• Silence all cell phones and other electronic devices
• Turn off any source of noise (i.e. radios, televisions, etc.)
• Hide behind large items (i.e., cabinets, desks)
• Remain silent

Fight: As a last resort, and only if your life is in imminent danger, attempt to disrupt and/or incapacitate the suspect by:

• Committing fully to your actions and acting as aggressively as possible against him/her.
• Using anything available to incapacitate the shooter. To include throwing items and using improvised weapons (e.g., chairs, fire extinguishers).
• Working with others, if possible.

Call University Police at (585) 395-2222, when it is safe to do so. If possible, provide a description of the suspect and their location. If you cannot speak, leave the line open and allow the dispatcher to listen.

Run, Hide, Fight Training Video

If the threat is received by phone, remain calm and:

• Keep the caller on the telephone and try to obtain as much information as possible (e.g., location, time, description).
• Listen carefully to all information provided by the caller.
• Make a note of any noises heard during the conversation.

If a written threat is received:

• Handle it as little as possible.
• Note the date, time and location you received the written threat on a separate piece of paper.

In all cases, call University Police at (585) 395-2222 right away.

Treat all evacuation notices—including fire alarms, emergency messages, and Everbridge alerts—seriously.

• Get up and get out immediately but do not run and do not panic.
• Grab only small items close to you. If they are in the same room as you, take your keys and phone with you.
• As the last person leaves a room or area, they should close the door behind them, but do not lock the door.
• Use stairwells to exit the building. Do not use elevators.
• Leave through the nearest safe exit.
• If your exit is blocked or unsafe, locate an alternate route.
• Proceed to your evacuation assembly area.
• Await instructions and do not re-enter the building until authorized by first responders or SUNY Brockport officials.
• While exiting the building, please be mindful of, and helpful to, individuals who may need assistance with evacuation.

Individuals in Need of Exit Assistance

It is highly recommended that those individuals who may need assistance in exiting a building work with another person to develop a plan. It is generally advised that the individual needing assistance:

• Wait in the nearest area of refuge. If the building does not have an area of refuge, wait inside a stairwell (one that is separated from the hallway with doors). If this is not possible, enter an office that has a window, attempt to block the bottom of the door with clothing, and wait by the window.
• Call University Police at (585) 395-2222 to inform them of your location.
• Ask another person to also call University Police or find an on-scene emergency responder and report your location.

Find Your Evacuation Assembly Area

Cyber incidents such as system outages, phishing attempts, or data breaches can disrupt campus technology. If you suspect a cyber issue:

• Do not click suspicious links or attachments.
• Disconnect the affected device from the network.
• Report the incident immediately to the IS&T Help Desk.

If the issue poses an immediate threat to campus operations or safety, call University Police at (585) 395-2222.

During a campus-wide outage, follow official updates through Everbridge alerts, social media, or the university website, and wait for instructions before resuming system use.

Report an IT Security Incident

Know at least two exits from every building you enter. If the fire alarm sounds:

• Get up and get out immediately but do not run and do not panic.
• Grab only small items close to you. If they are in the same room as you, take your keys and phone with you.
• As the last person leaves a room or area, they should close the door behind them, but do not lock the door.
• Do not use elevators during a fire alarm, as they are programmed to be shut down during a fire alarm.
• Exit the building and move a safe distance away.
• Proceed to your evacuation assembly area.
• Await instructions and do not re-enter the building until authorized by first responders or SUNY Brockport officials.
• While exiting the building, please be mindful of, and helpful to, individuals who may need assistance with evacuation.

Individuals in Need of Exit Assistance

It is highly recommended that those individuals who may need assistance in exiting a building work with another person to develop a plan. It is generally advised that the individual needing assistance:

• Wait in the nearest area of refuge. If the building does not have an area of refuge, wait inside a stairwell (one that is separated from the hallway with doors). If this is not possible, enter an office that has a window, attempt to block the bottom of the door with clothing, and wait by the window.
• Call University Police at (585) 395-2222 to inform them of your location.
• Ask another person to also call University Police or find an on-scene emergency responder and report your location.

Find Your Evacuation Assembly Area

If a hazardous material spill occurs:

• Alert others in the area immediately.
• Evacuate the area if necessary and, if conditions warrant, activate the fire alarm.
• Once safe, call University Police at (585) 395-2222.
• Wait outside the building until first responders arrive. Provide details such as any injuries, the spill location, type and amount of material, and how the spill occurred.

If someone is injured or becomes seriously ill, call University Police at (585) 395-2222 immediately.

Be prepared to provide:

• Your name.
• Location.
• Phone number.
• Type of emergency.
• Number and condition of those involved.
• Care already provided.
• Directions to the scene.

Before help arrives:

• Provide care if trained (first aid, CPR, AED).
• Retrieve needed equipment (first aid kit, AED, etc.).
• Control the scene and keep bystanders back.
• Meet first responders and direct them to the location.
• Remain on-scene until relieved by University Police or medical personnel.

Our area is prone to severe weather, including snow and ice storms, high winds, lightning, and tornadoes.

If you receive an alert that severe weather is approaching:

• Remain indoors or seek shelter immediately.
• Go to the lowest level of the building.
• Stay away from windows.
• If you are unable to seek shelter during a lightning storm or tornado, stay in low areas away from power lines and trees.
• Cover your head at all times.
• Follow official instructions from authorities and monitor news or weather updates for the latest information.
• Remain alert and respond as directed by emergency officials.
• When it is safe to do so, call University Police at (585) 395-2222 if assistance is needed.

If you discover a suspicious object:

• Do not panic.
• Do not touch or move the object.
• Alert others nearby and leave the area immediately.
• Close doors behind you and take steps to prevent others from entering the area.
• Do not use cell phones in the immediate area of the object.
• Once you are in a safe location, call University Police.

What you can do:

• Call Facilities Maintenance & Operations at (585) 395-2408 and report on the location and type of outage (e.g., power, heat, or water).
• Advise employees and/or students of the situation and steps being taken to rectify the issue.

What you can expect:

• Depending on the type and duration of the outage, university officials will provide instructions and updates through official communication channels such as Everbridge alerts, social media, or the university website.
• Depending on the extent and expected duration of the outage, the Emergency Management Team will determine follow-up plans and responses such as re-locations, consolidation of food services etc.
• During a failure of electricity, gas water or other critical utilities, there is no need for immediate evacuation. We ask that you please wait for further official instructions.
• Depending on the scope/nature of the utility failure, the University may not remain in operation.

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