FAQs

Students may request an ID by using the GET app. Students must have an established NetID, password, and be registered for classes. See the Student ID webpage for more information. 

Faculty and staff may request an ID by using the GET app. Must have an established NetID and password. See the Faculty & Staff ID webpage for more information. 

1. Download the GET app from the Android or Apple store, managed by CBORD Group, Inc.
2. Sign in using your NET ID and password. This is the same NET ID and password you would use to access your Brockport email address.
3. Once logged in, click on the menu icon at the top right-hand corner and click on “Settings”.
4. Click “Upload Photo”.
5. Snap your picture using the photo checklist below. When ready, click “Done” to submit.
6. You will receive an email confirmation, at your Brockport email address, if your photo was approved or denied.

Once approved, ID cards will be printed by IT services and mailed to your home address. Students, please follow the delivery/pickup schedule here.

Please submit a ticket here: Brockport ID Cards or call the IT Service Desk at (585) 395-5151, Option 1. 

Firstly, deactivate your card using the GET app immediately. Students and employees must visit the Conrad Welcome Center 7:45 am – 4 pm (Monday-Friday) to obtain a temporary ID card. The temporary card will expire in 4 days and MUST be returned to Conrad Welcome Center or a $25 fine will be imposed. To replace a lost card, visit the Conrad Welcome Center (Parking & Transportation Services). Replacement fee assessed to students is $25. Payment methods accepted: cash, MasterCard Visa, Discover.

The replacement fee for students is $25.

Special badges such as for our nursing students and contractors, can be requested by emailing park@brockport.edu with a list of students at least three weeks in advance.

Please submit a ticket online or call the IT Service Desk at (585) 395-5151, Option 1