Purchasing Computer Hardware
Departments requesting computer hardware should begin by submitting an IT ticket through the Self-Service Portal outlining their hardware needs. Brockport Information Technology Services (BITS) will work with the department to identify the appropriate supported equipment based on campus standards and operational requirements.
Once the hardware configuration has been approved, BITS will create a shopping cart in EagleMart containing the approved items and assign the cart to the requesting individual or department. The requester should review the cart to confirm that the selected items are acceptable, enter the appropriate account number for the purchase, and submit the requisition.
After submission, the requisition will route to Procurement & Payment Services (PPS) for review and processing. If all required information and approvals are in place, PPS will issue a purchase order to the vendor.
All computer hardware orders will be delivered directly to BITS. Upon receipt, BITS will coordinate delivery, setup, and installation with the requesting department.
This process helps ensure that campus computer equipment meets minimum support standards, is compatible with existing systems, and can be properly serviced by BITS. It also helps departments obtain appropriate equipment at the best available value.
Questions regarding this process should be directed to the IT Service Desk at 585-395-5151, option 1.