Case Management

The SBCT is a resource for faculty, staff, and administrators. New referrals of students of concern can be submitted to our team through our online referral form

Life of a SBCT Referral

After receiving a referral, the SBCT Chair will discuss with the faculty/staff member who submitted it:

  • The behaviors of concern
  • Provide initial options to respond to the concerning behavior
  • Identify what the referral source would like to have done

The chair will gain permission to contact the student that has been referred to the team and will log the referral into the Maxient (a secure content management system) while beginning to gather relevant information about the student of concern to report to the team. In some cases, the Chair may immediately consult with Hazen, Health and/or Counseling Center.

Throughout the process, an SBCT member works collaboratively with the referring faculty/staff member to address the concerns and provides updates to the referral source when appropriate.

The case is reviewed at the weekly meeting (if not sooner) where a review of all the information gathered on the student of concern is thoroughly analyzed.

Each case is rated by the use of a Priority Assessment Scale (P1, 2, 3; where P1 is given high priority) and the priority level of cases are re-assessed at weekly meetings.

Assessment of New Referrals

With new referrals, the team follows the three basic steps below.

Identify

  1. Analyze the information on the student
  2. Identify the behavior(s) of concern
  3. Determine what resources the student may need
  4. Determine effective strategies to assist the student and referral source
  5. Develop a plan which may include with the faculty/staff member’s (referral source) permission reaching out to the student to schedule a meeting

Assess

Based on the information gathered on the SBCT case which may include meeting with the student and input from all team members, the team evaluates the implementation plan and refers the student to the appropriate student services departments.

Manage

The team will continue to monitor the student on a case-by-case basis, in collaboration with the referral source and/or other university officials. Highest priority cases may include continuous monitoring of the student with bi-weekly meetings held by the SBCT case manager, and/or monitoring of students through student service departments such as Residential Life. Ongoing review of the student of concern is handled by a member of the team that is closest to the student service area, by the team or by the SBCT Chair/case manager.