Parking and Transportation Services FAQs

Below is a sample of a New York State registration document that highlights where to find the registration class code and body style.

Students and employees should log in to My Parking Account. If you are a visitor to campus you may park and pay at a meter; park in lots D (Holley St), T or V and purchase parking permissions using the Park Mobile app; or purchase a day permit from the Conrad Welcome Center.

Visitors who arrive on campus after 4 pm may park and pay at a meter until 7 pm or park in lots D (Holley St), T or V and purchase parking permissions using the Park Mobile app. If further assistance is needed after hours, visit University Police in Lathrop Hall.

Visitors may park in any lot with the proper permit or at a meter with the appropriate fee paid. Exceptions are lots A, C, and Y. Pay station receipts allow for parking in lots T and V, during the day and lots V1 and X overnight. Students are required to park in designated lots that correspond to the color of their permit.

Students and employees are required to use My Parking to appeal your citation. Visitors may download an Appeals Form.

Yes. Meters are enforced until 7 pm Monday-Thursday, and until 5 pm on Fridays. Meters are enforced during holidays, campus breaks, winter session and summer! Overnight parking is not allowed at a meter. Meters are calibrated for 2 hour max. For quick deliveries, you may use a 15 -minute zone with vehicle flashers on.

Yes, University Police will provide a walking escort. Call 395-SAFE or use a blue light phone.

Students need to add a vehicle plate number using My Parking to add a vehicle plate number to your account. You may add another car as long as the car you are registering is not driven by or registered to another student, employee, or affiliate of the University. Employees represented by a collective bargaining unit may purchase a second permit for $5 via My Parking. For temporary needs, notify the parking office.

Some areas have a space with a sign indicating it is for loading/unloading purposes. You are allowed to park in these areas for up to 15 minutes with your flashers on. You may always park and pay at a meter.

Yes. All vehicles need a university parking permit. Visitors need both the handicap permit and parking permit displayed, you may park in any lot regardless of designation. Faculty/Staff and employees’ university permit is virtual. Always refrain from parking in metered spaces without proper payment, and service and reserved spaces.

Call us at 395-PARK. We offer a free Motorist Assistance Program (MAP) to on-campus motorists. This program provides jumpstarts, lock de-icers, and tire inflation during our normal business hours.

Your best option is to park in lots D (Holley St), T or V and purchase parking permissions using the Park Mobile app.

With the proper visitor pass, you may park in Lot V1 or Lot X. Purchase your parking credential on the ParkMobile payment app.

Visitors who arrive on campus after 4 pm may choose to park and pay at a meter until 7 pm or park in lots D (Holley St), T or V and purchase parking permissions using the Park Mobile app. Two-day permits are available for lot V1 or X via the app. Permits are not required Monday - Thursday 7 pm - 2 am or 5 pm Friday - 2 am Monday.

Refer to our Hosting Visitors page.

Riders may be required to show their ID.

The Eagle Run has various routes to serve our students including campus, Walmart/Wegmans, and Brockport Village. View the shuttle schedule for detail information.

In most cases, the Eagle Run does not operate when classes are not in session. However, service to transportation hubs is provided before and after each school break. View the shuttle schedule for complete information.

On-campus Eagle Run stops are marked with a shuttle sign. Some off-campus stops located in the Village of Brockport aren’t marked. Please use the shuttle schedule to find the location of each stop.

Service to area transportation hubs are no longer offered. RTS provides an On Demand option. 

Yes. Check the schedule carefully. Eagle Run has specific Saturdays that travels to EastView Mall and Walden Galleria Mall.

No. The Eagle Run shuttle is a student service funded by the transportation fee.

No. The bus stops are planned for maximum safety, schedule maintenance, and efficiency. To avoid delays, the schedule and stops must be adhered to.

Parking and Transportation Services always strives to improve service and your feedback is important to us. For immediate assistance, contact Valet Park of America at (585) 729-8020.

Pets are not allowed on the Eagle Run unless they are service animals.

Space varies based on ridership, so luggage should be kept to a minimum.

To help maintain clean shuttles, open food and drink is not allowed on Eagle Run.

If you don’t have a car, that’s okay. The Eagle Run shuttle provides transportation around campus, local shopping areas, and downtown Brockport. If you need to travel to downtown Rochester, you can schedule a ride with RTS.

To track the Eagle Run shuttle in real time, you can use the TripShot app, which shows the bus location and estimated arrival times. Brockport also offers a CarShare program, which allows students to reserve a vehicle for short-term use—perfect for errands, appointments, or trips that aren’t covered by the shuttle.

Review the steps to sign up on our Campus Shuttle page.

The bus can usually arrive within minutes of your request, depending upon demand and availability.