Policies and Procedures

SUNY Brockport requires the registration of any motor vehicle parking on any property owned or leased by the University during times indicated in the “First Three (3) Days of Semester” Section. This includes recreation vehicles. Parking of a storage container must be coordinated with Parking and Transportation Services. A fee may be assessed.

• Most permits are virtual by using your license plate.
• It is the responsibility of the parker to know and provide accurate plate number information. 
• Motorcycles must be properly registered with Parking and Transportation Services.
• Vehicles must be parked so that a license plate is viewable from the driving lane. For vehicles registered in jurisdictions that do not issue front plates, vehicle will need to be parked “nose-in.”
• License plates must also be readable. Devices that cover or obstruct a license plate are illegal in New York State, and the presence of such devices may result in a citation.
• Visitor/guest and temporary passes must be displayed from the rear-view mirror with the effective date facing outward, unless the permit is virtual.
• Permits may be purchased in the following manner:
  • Online, available 24 hours/day, is strongly recommended. Customer parking accounts can be viewed online.
  • Contractors/Guests/Visitors/Vendors: In person at Conrad Welcome Center during business hours.
  • After Conrad Welcome Center is closed, visitors may pay and park at a meter, use ParkMobile. Overnight parkers must park in Lots V1 or X.

Applicable registration, permit and reserved space fees can be found on the Parking and Transportation website.

Faculty/Staff (Blue Parking Permit)

• Faculty/Staff are defined as any employee on the non-student payroll of the SUNY Brockport as well as affiliated organizations. Examples of these affiliations include but are not limited to a non-student employee of:
  • Brockport Auxiliary Service Corporation
  • Brockport Child Development Center
  • Brockport Student Government
  • Research Foundation
  • Migrant Education
• Annual Faculty/Staff registration will be open June 1. Permits are virtual. Payment may be made via cash, check, credit card. Online registration is strongly encouraged.
• Faculty/Staff, and affiliates described above, will be allowed to purchase one permit. A separate permit is available for purchase for a second vehicle registered to a Faculty/Staff member and affiliates. All vehicles must be properly registered with Parking and Transportation Services and the proper fee must be paid for all registered vehicles.
• If two Faculty/Staff or affiliates share the same household, each member must purchase a parking permit at the applicable price for each vehicle registered using their own parking account.
• Faculty/Staff that have purchased the appropriate annual parking permit will be issued a temporary pass if registered vehicle is not driven. This practice can be done up to 10-business days. After 10 days within a semester, a second permit must be purchased.
• Contracted/temporary employees defined as individuals engaged by the University to provide a specific set of services, but not on the University payroll (i.e. Student Accessibility interpreters, Labor Ready).
• Emeritus and retirees who return on state payroll will be considered employees. The registration fee is required.

Student

• A student is defined as any person registered at the University for academic credit. Teaching assistants, graduate assistants, and interns are considered students.
• Students are not allowed to use a Faculty/Staff, contractor, or vendor parking permit. Exceptions are graduate and teaching assistants.
• A student who is the spouse, son, or daughter of a Faculty/Staff member must register the vehicle he or she will be driving in compliance with the student registration regulations and must park in the appropriate parking areas.
• Permits are virtual and are transferable from vehicle to vehicle, but not person to person. Each vehicle must be properly registered with Parking and Transportation Services.
• Student athlete on team roster will be permitted to park in lot T south end between 6 am – 8:15 am with any university parking permit for the purpose of team practices. 
• Commuter Students (Orange or Brown permits) - a student who does not reside on the campus, but parks a vehicle on campus
  • A commuter student will be allowed to purchase one parking permit per semester or per academic year.
  • Commuters will receive notice to register by mid-July. Payment may be made via cash, check, credit card, financial aid, or added to their student bill (up until the end of the third week of each semester). Online registration is required.
  • Evening – Only commuter students parking on campus after 4:30 p.m. can apply for an “evening-only” permit.
  • Commuters assigned with an orange permit are not permitted to park on campus from 2 am - 6:30 am. Commuters in possession of a brown permit are permitted to park on campus from 4:30 pm –2 am. If there is a need to park on campus before 4:30 pm, are required to park and pay in lot D. Daily permits are available for a fee at the Conrad Welcome Center. Overnight stays require an overnight pass.
• Resident Students (Gold - 2025/26, Yellow, Red, Purple permits) - a student who resides on the campus.
  • Senior resident students will be issued a yellow or gold permit on a first-come, first-serve basis in accordance with the number of available spaces. After seniors are processed, juniors and sophomores will be processed until the yellow permits sell out. Lots for the yellow and gold permits are located closer to many residence halls. To be placed on the wait list, you must request this using the online application at My Parking Account.
  • Freshmen and other resident students who do not receive a yellow or gold permit will be allowed to purchase a red parking permit on a first-come, first-serve basis in accordance with the number of available spaces.
  • Freshmen are not allowed to purchase a yellow or gold permit.
  • Townhome residents are required to purchase a purple permit. Red permits will be issued once purple are sold out.
  • Eagle Hall residents are required to purchase a red permit. In some instances, a few purple permits may be available.
  • Resident students in possession of a resident permit are permitted to park in any commuter lot from 4:30 pm – 2 am. Resident students are not permitted in metered areas.
  • For more information, check the parking portal. 

Vendors’ vehicles are required to have vendor parking permits, which will be issued by Parking and Transportation Services. Those exempt from registering are delivery trucks. Example: UPS, FedEx, STAPLES, AIRBORNE.

• A fee will be paid for each vehicle registered. The requestor must show proof they are associated with a company performing legitimate services on campus.
• Vendors are allowed to use the loading docks and/or load/unload zones for up to 15 minutes. If longer, vendors may park in any parking lot excluding visitor, reserved, service, metered, or disability/accessible spaces.
• Vendors who are invited to the University for the day, (craft vendors etc.) will be allowed to unload at designated locations and must park in Lots V or V1 with the proper permit displayed.

Unless otherwise specifically noted, there is no free parking available on site. The Contractor and its employees shall be subject to all the rules and regulations of the SUNY campus, including parking regulations. Parking violations are subject to fines and are the sole responsibility of the Contractor or its employees. For contractors requiring lay-down areas near a specific building, the Office of Facilities and Planning and Parking and Transportation Services will assign the area. Site supervisors may park in this area with prior permission. Campus permit is required. All others will be assigned accordingly and pay the appropriate fee. Contractors may not park in visitor, reserved, metered, or disability/accessible spaces. Contractors are responsible for payment of all parking citations.

Community members must register their vehicle, pay the appropriate fee and are permitted to park in Lots D, T, U, V, or V1 during the academic year.

“Service Vehicle Only” parking locations are available for all University-owned vehicles, to include fleet, University Police, all BASC-owned vehicles, and those select vendors contracted by the campus.

• Service vehicles will be allowed to park in any parking space regardless of lot designation with the exception of reserved, metered or disability/accessible spaces.
• Service vehicles are allowed to load and unload in designated locations.
• Service vehicles are allowed to park in loading dock areas for up to 15 minutes to load and unload.
• Service vehicles may not block entrance doors while on breaks or lunch periods.

There are four types of loading areas.

• Loading docks are restricted to vendor deliveries.
• An entry close to a building including residence loops, as designated. Maximum time limit of 15-minutes is allowed. Flashers must be used.
• Load/unload spaces have signs indicating so. A maximum time limit of 15 minutes is allowed. Flashers must be used.
• Access ramps to building are restricted for emergency, service, and delivery vehicles.

• Reserved spaces are provided for President’s cabinet. Fees, plus cost of permit will be assessed.
• Departmental reserved spaces are provided if a business need is proved. The request letter is reviewed by the Parking Advisory Committee. Final approval is made by the Parking and Transportation Director. Space(s) are not intended for staff parking, but to serve guests and visitors. Random audits will be conducted by the Parking and Transportation Services staff. An annual questionnaire is to be completed by the department head. Results are reviewed and the decision to renew the space is dependent upon the frequency of usage. A fee for the space shall apply.
• Lottery spaces in select areas, as determined by Parking and Transportation Services, will be available on an annual basis to interested employees. A request form should be completed and submitted to Parking and Transportation Services. Winners are selected by lottery. Interested employees must resubmit their name each year. Fees, plus the cost of the permit, will be assessed.
• If custom signage is required, additional fees may be assessed.
• Temporary closure of a space may be required due to construction or unforeseen circumstances. If the space closure is prolonged, Parking and Transportation Services may reassign the location temporarily.
• Illegally parking in a reserved space may result in a citation, boot, and/or tow of the vehicle.

• EV charging stations are available to all parkers and are currently located in various lots throughout the campus. Charging stations located in lots/areas Allen loop, G1 (Tower east), O, N, and V (SERC).
• Charging station reservations and fees will be arranged/charged via the “Chargepoint” app users must download to their cell phones. It is expected users will not occupy a charging station for more than four hours at a time, and they will remove their vehicle when notified by their EV charging app that the charge is complete.
• Users will be charged an hourly rate and a valid parking permit or meter payment is required. All university-issued parking credentials are permitted in EV space, regardless of classification.
• The following defines the types of EV charging stations available at SUNY Brockport’s main campus: a. Level 2 Charging provides electrical energy at either 240 VAC or 208 VAC
• EV charging is authorized only at designated EV charging stations. No electric vehicle shall be charged by any other means, i.e., via the use of an extension cord.
• Failure to adhere to the campus parking regulations and the Electric Vehicle Charging Stations Policy may result in enforcement action, including towing of the vehicle at the expense of the vehicle owner.
• Parking a vehicle (at an EV charging station) that cannot be properly coupled to the EV charger plug and charged, is strictly prohibited, e.g.: gas-powered vehicles.
• Users are encouraged to use proper etiquette: Do not charge a vehicle if the charge is not needed or if your commute can be accomplished by charging at home; leave the charger available for another EV driver that may really need the charge.
• EV charging stations may be closed for maintenance, construction and special event parking without notice.
• Authorized campus personnel may disconnect vehicles from the EV charging station at any time.
• EV charging stations marked “official university use only” are solely for charging university or BASC-owned vehicles.
• SUNY Brockport assumes no responsibility or liability for damage to vehicles using the EV charging stations.

A visitor or guest is defined as a person non-affiliated with SUNY Brockport.

• Visitors, if applicable, must obtain a parking pass from the host department, Parking and Transportation Services, or proper payment to a meter if parking on campus Monday - Thursday, 2 am – 7 pm, or Friday, 2 am - 5 pm. If the Conrad Welcome Center is closed, one must park and pay at a meter. Passes are not required from 7 pm – 2 am.
• Visitors and guests are not allowed to park in disability/accessible spaces (without a valid tag), service areas, loading areas, or areas blocking entrance doors. Visitors and guests cannot park free of charge in metered spaces.
• Visitor parking passes must be properly displayed from the inside, rear-view mirror facing outward, if the pass is not virtual.
• Parking violations received by a visitor may be paid no later than the close of business ten (10) days from the date of the citation. Payment may be sent to Parking and Transportation Services or paid online. Failure to respect this guideline will cause a late fee added to the fine amount. All applicable state and municipal laws will apply for non-payment of fines. Delinquent payments will be forwarded to a collection agency. Visitors may appeal parking violations using the published guidelines.
• Admissions visitors driving on campus are required to obtain a hangtag from Admissions or the Conrad Welcome Center for parking in Admissions Lot L.
• For special events see section titled “Special Events”
• Overnight guests will be assigned to Lots V1 or X.
• For parking times and locations, see Visitor Parking.

The policy breaks visitors into four categories. The following outlines the parking options for these groups of visitors:

Group 1: Casual Visitors and Participants in Small Events (less than 25 participants)

• Casual visitors may either use metered parking or purchase a daily pass.
• Departments are encouraged to order passes in bulk using the Event and Guest Parking Form and issue to visitors before their arrival.
• For casual visitors and events under 10 participants, parking will be permitted in any lot, except Lot L (Admissions).
• For small events (10 – 24 participants), a Event and Guest Parking Form must be submitted to Parking and Transportation Services at least 10 business days prior to the event. Parking for these guests will be permitted in lots T, V, V1, D, or D1 with passes, if deemed appropriate by Parking and Transportation Services.

Group 2: SUNY Brockport Inter-Collegiate Athletic and Arts Events

• Visitors will incur no charge for parking at these events.
• Payment for parking at these events will come from University funds.

Events Occurring Before 3 pm on Weekdays:

• Departments need to contact Parking and Transportation Services at least 3 weeks prior to the event to coordinate parking for events that occur before 3 pm on weekdays. During these events, a daily pass may be required in Lots T and V for athletic events or Lot D, D1 for arts events.

Events Occurring After 3 pm on Weekdays or on Weekends:

• During these events, a daily pass may be required (weekdays) in Lots T and V for athletic events or Lot D1 for arts events.

Group 3: SUNY Brockport Large Events (25 or more participants, other than athletic and arts events)

• Visitors will incur no charge for parking at these events.
• Payment for parking at these events will come from University funds.
• Departments need to contact Parking and Transportation Services and submit a completed Event and Guest Parking Form at least three weeks prior to the event to coordinate parking.
• Permits may be required.
• Event parking will be assigned in Lots V (south), X, or the Park and Ride.

Group 4: Non-SUNY Large Events (25 or more participants)

• A fixed fee will be assessed as part of the facilities fee process or payment by permit or meter.
• The fee process and amount will be developed based either on the number of participants, number of vehicles, or number of spaces.
• Permits may be required.
• Event parking will be assigned in Lot V (south).
• Departments need to contact Parking and Transportation Services and submit a completed Event and Guest Parking Form at least 3 weeks prior to the event to coordinate parking.

In all instances, visitors to Admissions, parents of enrolled students, and members of various campus advisory boards are exempt from paying any parking fee. However, these visitors do need to obtain a free pass from the Conrad Welcome Center. In addition, Admissions’ visitors have the option of obtaining a parking pass from the Admissions Office.

• Faculty/Staff or students who require the annual use of accessible parking must purchase a valid parking permit and display their valid city, town, or village disability tag. The disability parking tag will be issued to the disabled person - not a vehicle.
• If temporary parking in a closer lot is needed, students must provide a physician’s note verified by the Health Center indicating the necessary time period for this accommodation. If the requesting person has purchased an annual parking permit, a temporary permit will be issued which will allow closer parking to campus buildings but excludes disability/accessible, service, or reserved areas. Faculty/Staff must provide a physician’s note. The permit issued by Parking and Transportation Services will be for a maximum of two weeks.
• If the requesting person has not purchased a permit, they must purchase a permit prior to requesting closer parking due to temporary disability.
• A message from The New York State Department of Motor Vehicles.

• From the time a vehicle arrives on campus, the driver is responsible for ensuring they are in compliance with the campus parking and driving regulations.
• Permits are not required in lots V, V1, and X during the first three (3) days of classes to allow additional time to purchase your permit. This does not apply to metered, disability/accessible, reserved, service, or visitor areas. Vehicles with a physical permit must display it properly and park in their designated lots.
• Beginning at 12 am on the fourth day of classes, all vehicles require proper permit and must park in their designated lots.

Parking permits and lot enforcement will be in effect: Monday – Thursday, 2 am – 7 pm and Friday, 2 am – 5 pm.

All vehicles parking on campus overnight must park in an overnight lot. Overnight parking is available in lots:

• B, J, X (Blue permits only)
• A, C (Yellow permits only)
• V1, X (Red and guest permits)
• Y (Purple permits)
• D – Northeast section (gold permits)

All autos must be removed from commuter lots by 2 am and may return at 6 am.

Open parking is defined as those times when no permit is required and any lot is permissible.

• Open Parking - Open parking is 5 pm Friday - 2 am Monday and Monday - Thursday, 7 pm – 2 am. (Resident students with a University permit will be allowed to park in any commuter lot after 4:30 pm. Exceptions include Lots A, C, Y, disability/accessible and reserved areas.)
• Summer - During the summer permits are required, except during Welcome Week in August. However, any parking lot is permitted, with the exception of Lot L (Admissions). Enforcement of permits will be until 4 pm Monday - Friday. Meters, disability/accessible, service, and reserved areas are enforced Monday - Thursday 6 am - 7 pm and Friday 6 am - 5 pm throughout the entire summer regardless of whether classes are in session.
• Winter Break - Permits are required until 4 pm and any lot is permitted, with the exception of Lot L (Admissions). Meter, disability/accessible, service, and reserved areas are enforced.
• Mid-Semester Breaks - Permits are required until 5 pm, however, any lot is permitted, with the exception of Lot L (Admissions). Meter, disability/accessible, service, and reserved areas are enforced.
• During the Academic Year - Vehicles may be parked in any lot during the following times: Monday - Thursday, 7 pm - 2 am* and 5 pm Friday - 2 am Monday.*

*Exceptions are lots A, C, and Y, reserved, disability/accessible, and service spaces.

The University sets the annual registration and parking fees. Permits purchased at a later date within a given semester or academic year will be charged as follows:

• Semester Permits:
  • 100% of the fee is required if purchased within first 4 weeks of classes.
  • 75% of the fee is required if purchased between the fifth and eighth week of classes.
  • 50% of the fee is required if purchased between the ninth and twelfth week of classes.
  • 25% of the fee is required if purchased between the thirteenth and sixteenth week of classes.
• Full Year Permits:
  • 100% of the fee is required if permit is purchased within the first four weeks of classes.
  • 87.5% of the fee is required if permit is purchased between the fifth and eighth week of classes.
  • 75% of the fee is required if the permit is purchased between the ninth and twelfth week of classes.
  • 62.5% of the fee is required if the permit is purchased between the thirteenth and sixteenth week of classes.

Sales tax is applied to parking fees

• Parking at timed spaces (physical metered spaces and/or ParkMobile 2-hour) are intended for guests of the university. 
• Single and double spaced meters are mechanisms allowing a parker to purchase time. The screen on the meter will display the initial amount of time purchased and counts down from time used. Meters accept coins only.
• Meters are in full operation Monday - Thursday, 6 am - 7 pm and Friday, 6 am - 5 pm. 
• A permit is not required to park at a meter. Vehicles with a permit must pay the appropriate fee if parked at a meter.
• Parking at a meter space that is malfunctioning or reserved is NOT permitted. Parking and Transportation Services must be notified immediately of any malfunctioning meter.
• Metered spaces accept payment via mobile app, ParkMobile.
• Most metered spaces offer a maximum parking time of 2 hours.
• No refunds for unused time are offered.
• Overnight parking is not allowed between 1:59 am and 5:59 am.

• Overnight student parking is restricted to lots A, C, D (Northeast), V1, X, and Y with the proper permit. There is no overnight parking allowed in any commuter designated lot*. All autos must be removed from commuter lots by 2 am. Information on SUNY Brockport snow removal program can be obtained from the Office of Facilities & Planning. Lack of familiarity or failure to comply with these regulations can result in vehicles being ticketed and/or towed at the owner’s expense.*Exception: reserved, disability/accessible, and by special permission.
• Snow Removal in Residential Lots: To allow for proper snow removal, students may be required to move their vehicle upon notice from the residential parking lots A, C, D Northeast, X, V1, and Y to any other parking lot. Instructions will be given as to when vehicles must be moved by and when they may be moved back to their designated parking lots. Students away from campus are required to make arrangements in advance to move their vehicle. Prompt and effective snow plowing requires orderly parking. Vehicles not in compliance during the emergency snow removal will be cited.

Parking and Transportation Services defines a special event as events that require the completion of the Activity and Room Reservation Form and/or when 25 or more vehicles are expected to park on campus.

• During the academic year, vehicles requiring parking for special events held between 9 am - 3 pm, must park in Lots V (south), X, or the Park & Ride lot. Parking and Transportation Services reserves the right to designate the parking area. After 3 pm any lot may be assigned. Permit required.
• During open parking periods (Section Open Parking), visitors may park in available spaces other than Lot L (Admissions), service, reserved, loading, metered, or disability/accessible spaces.
• The organizing department can arrange shuttle service for a fee.
• Lot attendants, signage, reserved (barricades) spaces may be available for a fee. During summer, reserved parking is not available. Any lot is permissible with parking permit.
• Special Services Required — In instances when an event or a collection of concurrent events requesting parking in the same vicinity or lot location, an attendant will be required to be in attendance before and during the event to encourage proper parking. The cost of the attendant (or proper number of attendants) will be shared by the hosts.

• Lost/Stolen Permits
  • Lost, misplaced, defaced, or stolen permits must be reported immediately to Parking and Transportation Services and replaced. Permits that are reported lost and later found, must be returned to Parking and Transportation Services.
  • If a permit is lost prior to the recipient receiving the permit (i.e. lost in the mail) and is reported to Parking and Transportation Services before the end of the grace period, a new parking permit will be issued free of charge. If reported after the end of the grace period, the vehicle must be re-registered and the full registration and parking fee must be paid. A lost permit fee may be assessed in lieu of full payment.
  • A free permit will be issued when:
    • a signed “Stolen Permit Report” is filed with University Police, or
    • upon providing a police report or insurance verification of theft of the vehicle.

Permit Color/Type	Lot Designation
Blue – Faculty/Staff	B, D, D1, E, F, G, H, J, K (HC pass), M, N, N1, O, P, Q, S, T, U (HC pass), V, W, X
Orange - Commuter	B, D, D1, E, F, G, H, J, K (HC pass), M, N, N1, O, P, Q, S, T, U (HC pass), V, W, X
Brown - Commuter	Can park in Faculty/Staff, Commuter lots after 4:30 pm only
Yellow - Resident	A, C, X
Red-Resident	V1, X
Purple-Townhome Resident	Y, X
Gold - Resident	D Northeast
Green-Open Rec.	D, T, U (HC pass), V, V1
Visitor Pass	Event Attendees – as assigned by PTS; Casual Guests - B, D, D1, E, F, G, H, J, K (HC pass), M, N, N1, O, P, Q, S, T, U (HC pass), V, W, X
Silver – Emeriti & Retiree	ALL
Vendor	Any lot except L

 

Please refer to Hours of Operation for proper lot enforcement times and days.

A vehicle may be subject to a citation and/or towed or immobilized for a variety of reasons, including but not limited to:

• no permit
• parking in an unauthorized parking lot or parking space
• parking in a lot not designated for overnight parking
• parking in a disability/accessible area without the proper permit
• blocking another vehicle
• parking in a roadway or driveway
• blocking a fire hydrant, fire lane, or other emergency zone
• parking in violation of temporary instructions during a declared snow emergency
• blocking a trash dumpster
• interfering with the free and proper use of a crosswalk or pedestrian way
• parking on grassy area
• parking in a metered parking space after time has expired
• parking or blocking a service drive or service area
• parking in a loading zone
• blocking entrances to buildings
• parking where signs or road markings prohibit parking
• parking a vehicle on the mall or sidewalk
• parking outside the lines designated for parking
• parking in a space posted as visitor lot
• failure to display permit properly
• parking at a malfunctioning meter
• five (5) or more outstanding violations associated with the same license plate
• vehicle not properly registered
• illegal use of lost/stolen permit

Uniform traffic summons (moving violations) are returnable to Sweden Town Court.

• Payment for parking violations on SUNY Brockport campus is returnable to Parking and Transportation Services or Office of Student Accounts and Accounting.
• Payment using My Parking Account is preferred. When paying in person, the citation should be presented for proper credit. If the citation is paid by mail, the payment and original citation should be sent to Parking and Transportation Services.

Violation amounts:

Violation	Fee Schedule	Fee, If paid AFTER 10 business days of issuance of ticket.
Violation	$25.00	$35.00
Parking in Disability/Accessible Space	$50.00	$60.00
Second/Subsequent same violation	$40.00	$50.00

Penalty for Non-Payment of Fines:

• Student Blocks: A student who has outstanding obligations with Parking and Transportation Services will be blocked from receiving any University transcripts or registering from any further courses.
• Faculty/Staff: A faculty or staff members who has outstanding obligations with Parking and Transportation Services will be subject to payroll deductions through the campus Payroll Office.
• All: Applicable state and municipal laws and University policies will apply which could result in denial of renewal of driver’s license or vehicle registration. Accounts with outstanding fines may be sent to a collection agency for further action.

SUNY Brockport is not responsible for any damages that many occur as a result of the removal or immobilization of any vehicle. Parking and Transportation Services and/or University Police will tow or use the auto-boot immobilizer in the following situations:

• to impound a vehicle pertaining to an investigation (to preserve evidence) or to disable a vehicle so it cannot be moved before a tow truck arrives (i.e. accident)
• when the vehicle/license appears on the multiple ticket offender list
• other instances, when deemed necessary by Parking and Transportation Services and/or University Police
• removal fee must be paid by the violator at time of removal of immobilizer

The Parking Director is responsible for voiding tickets. The following criteria will be used for voiding tickets:

• violation caused by failure of University faculty or staff to inform or provide necessary parking arrangements for person(s) invited to the University
• pass or courtesy notice issued prior to violation
• meter malfunction with proof of malfunction
• officer error

• Individuals wishing to appeal a citation and/or tow must submit an Appeal Form online within 10 business days following the issuance of the citation.
• After the 10 business day period, the option of appeal expires.
• Appealed decisions will be sent to campus email or in writing. The Hearing Officer will adjudicate within 30 days of the receipt of the appeal.
• All decisions of the Hearing Officer are binding and final.
• Citation payments can be made at the Office of Student Accounts and Accounting or online using My Parking Account
• Penalty for non-payment of fines — See section above titled “Fine Schedule and Payment of Fines”

A refund of the parking fee will be granted when applicable and deemed appropriate by Parking and Transportation Services:

• the registration fee is non-refundable.
• refunds do not apply to temporary or visitor parking passes.
• permits, remnants or hangtag must be returned to the Conrad Welcome Center, if a physical permit was issued.
• refund request form must be completed and submitted to PTS office asap.
• amount of refund is determined when the permit/hangtag or refund request form is returned to the Conrad Welcome Center.
• refunds are issued on a declining schedule.
• refunds for half year permits are non-refundable after the fourth week of any semester.
• refunds for full year permits are non-refundable after the fourth week into the spring semester.
• Students with outstanding obligations are encouraged to check their student account portal for specific holds before requesting a refund.
• Students with outstanding parking fines are required to pay off the obligation prior to requesting a refund. Check your parking portal for amount due.

A billing will be conducted for all outstanding parking obligations bi-weekly. A collection agency will be used for those obligations not paid after a minimum of two notices to the violator. Outstanding accounts will be transferred to a collection agency.